Here When You Need Us Most.
In the event of an unexpected, traumatic, or distressing event in your workplace, our trained staff are ready to respond immediately, providing timely and effective support. By addressing critical incidents swiftly, we help employees recover, minimise negative impacts on morale and productivity, and promote a healthier, more resilient work environment over the long term.
Tailored Support for Critical Incidents
We offer guidance on the most appropriate response for each incident and can dispatch teams on-site to help manage the situation. Our services include:
- Immediate crisis response and management
- Ongoing support, resources, and intervention strategies to assist employees in coping with the aftermath of an event
What Are Critical Incidents?
A Critical Incident is any sudden, traumatic event that overwhelms an individual’s or group’s ability to cope. These may include:
- Serious workplace accidents, injuries, or fatalities
- Significant near-miss incidents
- Death of an employee, family member, or customer
- Fires, natural disasters, or bomb threats
- Abusive or violent assaults
- Threats to safety or life
- Suicide or attempted suicide
Expertise You Can Rely On
Our staff are trained in Crisis Intervention and Management Australasia (CIMA) techniques, ensuring a professional and compassionate response when it’s needed most.
We can help you navigate Critical Incidents with care and confidence. Reach out to us for immediate assistance and ongoing support.
